The customer has been sent a completion document to provide eAcknowledgement. The customer will have 2 business days to respond. After a response is received, or the 2 business days time frame has expired, funding will occur.

If a customer rejects the completion document, they will be directed to call you, the contractor, and the status of their completion document will be updated on the My Transactions page and the Transaction Status page in Business Center to "Rejected by Cust."